TERMS & CONDITIONS
This website is operated by Armor Empire LLC Throughout the site, the terms “we”, “us” and “our” refer to Armor Empire LLC. Armor Empire offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
Thank you for visiting www.armorempire.com, the online marketplace for Armor Empire products. Please review the following Terms and Conditions. If you visit or purchase products on the Armor Empire website, you accept these terms. We reserve the right to make changes to our site and to these terms and conditions at any time without notice. Your use of the site following any such changes shall confirm your agreement to follow and be bound by the terms as modified.
With any purchase from Armor Empire you are confirming and stating that you are a legal adult (18 years or older) and are not a felon or have a Criminal Record. We do not promote nor condone the selling of body armor or protective products to minors or felons as this is illegal by federal law.
If for any reason law enforcement needs information regarding one of our purchasing parties we will share this information of that persons purchase in cooperation with requests from law enforcement.
WITH ANY PURCHASE YOU CONFIRM AND ATTEST THE FOLLOWING:
- YOU ARE OF LEGAL AGE TO OWN THE ITEM PURCHASED.
- YOU DO NOT HAVE A CRIMINAL BACKGROUND.
- YOU ARE LEGALLY ALLOWED TO PURCHASE THE SPECIFIED ITEM IN YOUR STATE.
- YOU ARE NOT VIOLATING ANY STATE OR FEDERAL LAWS WITH YOUR PURCHASE.
- YOU ARE NOT LEGALLY PROHIBITED TO PURCHASE THE ITEMS CHOSEN.
- YOU ARE NOT INVOLVED IN CRIMINAL ACTIVITIES OR GROUPS.
- YOU ARE NOT LEGALLY BANNED FROM OWNING FIREARMS OR BODY ARMOR.
If you are selling any items purchased here you are liable to distribution laws or any unlawful selling laws. There are specified laws to sell specific items and it is your responsibility to make sure you are not violating any of them at any time. If selling or exporting there are state and/or federal laws that have to be followed and if broken you are the one liable. You do this at your own discretion and we are not liable for any consequences of these actions that you accrue upon yourself per your own actions.
With the purchase of any Body Armor you understand that body armor is not bullet proof but bullet resistant. NIJ standards are published to help insure that a bullet will be stopped per a specified level of protection. This does not mean that it will prevent 100% of bullet penetration or that the impact will not cause other injuries even if the bullet is stopped. Body Armor is good for protection but there needs to be an understanding if a bullet strikes you there is always a risk for injury or potentially death and even if the impact is absorbed by the vest or plate defeating the bullet before it penetrates a person’s body. Some of these injures seen can happen ranging from severe bruising, broken bones, and possibly serious internal injury that could result in death. If struck by a bullet even with the vest on you should seek immediate medical attention to insure there are no internal injuries prevalent at the time of the impact.
SECTION 2 – TERMS & CONDITIONS
Certain products Armor Empire sells require they only be sold or distributed to U.S. persons under federal laws and regulations. By completing this purchase you agree that you are a U.S. Person and currently maintain permanent residency in the United States. You further agree that these items are being purchased for personal use and that they will not be redirected or exported without first obtaining permission form the U.S. Government through the U.S. Department of State Directorate of Defense Trade Controls and/or the U.S. Department of Commerce through the Bureau of Industry & Security.
Armor Empire may require as part of this sale the verification of your citizenship status and by doing so may require the purchasing party to provide the following document or documents in order to satisfy this requirement” Notifications requesting proof of citizenship will be sent within 24 hours by electronic form of email and/or fax requesting the following information to be provided; Please send Armor Empire a copy of passport, birth certificate, or the sworn affidavit of citizenship notarized form found here. If you are in Law Enforcement a photocopy of your badge or identification will also work for valid proof of status.
Convicted Felons and individuals with criminal records are prohibited from owning Body Armor and Armor Empire reserves the right to refuse any sale suspected of being ordered by or delivered to convicted felons and suspected criminals or anyone Armor Empire perceives as a potential threat to law enforcement or their community.
Because of state laws, Armor Empire will not offer for sale or deliver into the state of Connecticut any purchase with items related to body armor due to state law restricting the sale of these items. Please visit your local law enforcement supply store for support in this matter. This does not apply law enforcement officers and agencies.
Select distributors and government organizations qualify to receive discount pricing on certain products. Please call 1-800-850-2345 for more information.
If you have any questions about your order or if you need to make a change and your order has not yet shipped, please call us at 1-800-850-2345 or by email at Support@armorempire. You can check the status of your order at any time by logging into your account on www.armorempire.com.
We ship all products within 1-7 business days and larger orders, out of stock items, and custom built products may take 30-90 days depending on specifics of order. Once your order is placed online you will receive an order confirmation with the status of the order. Once the order is shipping, you will receive an email notification with a tracking number.
If you are not satisfied with your purchase, you may return it within 30 days of receipt of shipment. There are no refunds or exchanges on build-to-order or custom products. Returns will only be accepted if the item is unused, in its original condition and its original packaging. A full refund will be applied to your credit card, if your return meets these conditions. Please allow 5-10 business days from the time the item is received to process a refund. You are responsible for shipping cost to return the item, unless it was our error.
Armor Empire may process a return and restocking fee of 20% in addition to shipping charges for return items at customer fault for sizing or other errors made during ordering.
Before returning your item(s), please go online, email, or call Armor Empire to obtain approval for the return along with an authorized RMA# for processing and to include on your return label.
ALL RETURNS SHOULD BE DELIVERED TO:
ARMOR EMPIRE LLC
ATTN: RETURNS DEPARTMENT
890 PORTLAND ROAD STE 8
SACO, ME 04072 USA
FOR YOUR PROTECTION, PLEASE USE FEDEX OR UPS FOR RETURN SHIPMENT.
Armor Empire takes credit card and personal data security very seriously. All personal information provided to Armor Empire will remain private. We will not sell, lease or otherwise use information provided for any other purpose beyond the fulfillment of the order placed. The information we ask for when you order online is your name, address, phone number, credit card number and email address, and it’s used only to complete the order, to confirm the order and to confirm shipment of the order. You may opt to save your information and create an account with Armor Empire. This information is then stored only for the purposes of faster checkout and application of discounts. Armor Empire will give you access to the personal information you provided, by allowing you to view, update or correct your information. You will create a username and password to verify your identity before being able to access your information. “Cookies” are used by Armor Empire only to allow you to use Armor Empires web site in the most efficient manner.
When you visit Armor Empire or send e-mails to us, you are communicating with us electronically. You agree that all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Armor Empire uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. Any comments or feedback submitted by users of the website shall be and remain the property of Armor Empire. Armor Empire is under no obligation to pay for or respond to any such comments or feedback provided by users.
CONTESTS AND GIVEAWAYS:
By participating in the Armor Empire's contests or giveaways, all participants must be United States citizens, at least 18 (eighteen) years of age at the time of entry, and provide valid and verifiable information upon entry. There is no purchase necessary to enter or win. The odds of winning will depend on the number of eligible entries. Armor Empire cannot predict the odds of winning, as they have no prior knowledge of the number of entrants who will participate. A winner will be randomly selected at Armor Empire’s discretion. The decisions made by Armor Empire are final and binding in all matters relating to their contests and giveaways. Armor Empire will notify the winner(s) via a direct message or comment through the relevant social media channel specified on the contest entry page. Winner(s) must claim their prize within 5 (five) business days after the date of notification of such prize. A Contest winner’s failure to respond to the prize notification within the specified 5 (five) business days will be considered such Contest winner’s forfeiture of the prize and an alternate winner may be selected from the pool of eligible entries. If an Entrant is found to be ineligible, an alternate winner may also be selected from the pool of eligible entries. Company reserves the right to ship prizes directly to the mailing address provided by the winner(s) within a 60 day period of the winner(s) being selected. Each entry submitted in response to the Contest and in accordance with the rules will constitute an official entry. All Entrants agree to abide by these Official Contest Rules. All entries become the property of the Company. In addition, any information Entrants provide to Armor Empire will be used to communicate with Entrants in relation to this Contest. Armor Empire may also share this information with advertisers to contact Entrants at a future date about new products and services Company believes Entrants will find of interest. The Contest is void where prohibited or restricted by law.
COPYRIGHTS AND TRADEMARKS:
All content on this site including products, text, graphics, logos, icons, images, artwork, photographs and data compilations are the property of Armor Empire and protected by United States and international copyright laws. Armor Empire’s graphics, logos, page headers, button icons and product names are trademarks, registered trademarks or trade dress of Armor Empire. Trademarks or trade dress may not be used in connection with any product or service that is not Armor Empire, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Armor Empire. You may not copy, reproduce, publish, transmit or otherwise use any copyrighted or trademarked materials present on this site without prior written consent. One or more patents apply to this Site.
LICENSE AND ACCESS TO WEBSITE:
Armor Empire grants you a limited license to access and make personal use of this site, but not to download (other than page caching) or modify it, except with express written consent of Armor Empire. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of Armor Empire. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout or form) of Armor Empire without express written consent. You may not use any meta tags or any other “hidden text” utilizing Armor Empire's name or trademarks without the express written consent of Armor Empire. Any unauthorized use terminates the permission or license granted by Armor Empire. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of Armor Empire so long as the link does not portray Armor Empire in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Armor Empire logo or other proprietary graphic or trademark as part of the link without express written permission.
RISK OF LOSS:
All items purchased from Armor Empire are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Armor Empire attempts to be as accurate as possible. However, Armor Empire does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. If a product offered by Armor Empire itself is not as described, your sole remedy is to return it in unused condition.
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. Discounts are available to certain groups at our discretion.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITIES:
This site is provided by Armor Empire on an “as is” and “as available” basis. Armor Empire makes no representations or warranties of any kind, express or implied, including without limitation, warranties of merchant ability or fitness for a particular purpose. As to the operation of this site or the information, content, materials or products included on this site, you expressly agree that your use of this site is at your sole risk. Armor Empire does not warrant that this site, its servers or e-mail sent from Armor Empire are free of viruses or other harmful components. Armor Empire will not be liable for any damages of any kind arising from usage of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.
Armor Empire LLC is based out of Saco, Maine. By visiting Armor Empire, you agree that the laws of the state of Maine, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Armor Empire LLC.
Any dispute relating in any way to your visit to Armor Empire or to products you purchase through Armor Empire shall be submitted to confidential arbitration in Maine, except that, to the extent you have in any manner violated or threatened to violate Armor Empire's intellectual property rights, Armor Empire may seek injunctive or other appropriate relief in any state or federal court in the state of Maine, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.